Blog
How the Coach Approach Helps You Master Telepractice
Using the Coach Approach can help you and the families you treat achieve real outcomes in the virtual world. In this article I discuss how coaching is best practice for early childhood intervention practitioners especially when delivering services via telehealth.
You Are What You Think and Do
Adopt the concept of accountability, it will change your thinking and outcomes forever. Driving into action out of your own choice and not because you have to, can make all the difference. Here is my 5-step process to keep you accountable.
The Gift of Sitting in the Feedback Hot Seat
Giving and receiving feedback are both high level communication skills that take significant learning and practice, just like any other skill. Being a coach, I am all about self-reflection and learning. It wasn’t until I found myself sitting in the feedback hot seat at one of my trainings, that I was reminded of the challenge of being on the receiving end of “constructive feedback”.
7 Things Therapists Working with NDIS Can Learn from Business People
In this article we talk about what skills therapists and practitioners in the not for profit sector can learn from business people. Read on to understand the fascinating intersection between Therapy and Business. Discover the skills that can make your team more productive, financially viable and engaged.
7 Things Business People Can Learn from Therapists
In this article we talk about what business can learn from therapists. Read on to understand the intersection between Therapy and Business. Discover the skills that can make your team more connected, trusting, productive and engaged.
Solving Workplace Tension by Knowing What You Don’t Know
Do you need help understanding what it is you don’t know? Do you want to have more open and honest conversations in your workplace to allow your team to grow? Do you have a team that are struggling to work together? In this article we talk about embodying a coaching mindset and being open to what you don’t know. We also provide suggestions to help you foster open and transparent conversations with colleagues, families and in your significant relationships.
How Conversational Agility Can Turn an Angry Customer into a Brand Advocate
In this article we examine Judith E Glaser's concept of Conversational Agility. This is the 5th pillar of her Conversational Essential philosophy....
A Tribute to Judith E. Glaser: A Woman Who Really Made A Difference
In this blog we continue our journey through Judith E Glaser's Five Conversational Essentials (C-IQ). You will learn how to ask non-leading...
Double Click on Double Clicking to Transform your Workplace Culture
Double clicking is a powerful concept and an integral part of workplace coaching. Take a deeper look into what double clicking is and how this influential practice can transform your workplace…
Why Watching Freaky Friday Will Improve Your Performance Conversation
Listening to Connect is to listen to support and elevate another human being. It is a way of listening to the other person where the spotlight moves completely on to them. It is about finding out what it is like to be them from a place of “not knowing”, non-judgement and genuine curiosity. This completely goes against the way we are hardwired!
How Conversational Intelligence Can Help You Build Trust in Your Team
In my blog last month, I introduced you to the topic of Conversational Intelligence. The magic of Conversational Intelligence is knowing how our...
“Conversational Intelligence” Is More Than What You Say
Have you ever had one of those important workplace conversations with someone, where you seem to come from completely different planets? Improving your Conversational Intelligence levels can transform the culture of your workplace. It will help coach employees, improve productivity and employee engagement. In this latest blog, I share my 3 favourite C-IQ Principles…