A Tribute to Judith E. Glaser: A Woman Who Really Made A Difference
In this blog we continue our journey through Judith E Glaser’s Five Conversational Essentials (C-IQ). You will learn how to ask non-leading questions and have an opportunity to practice this skill. This will help build your conversational intelligence toolkit...Double Click on Double Clicking to Transform your Workplace Culture
Double clicking is a powerful concept and an integral part of workplace coaching. Take a deeper look into what double clicking is and how this influential practice can transform your workplace…
Why Watching Freaky Friday Will Improve Your Performance Conversation
Listening to Connect is to listen to support and elevate another human being. It is a way of listening to the other person where the spotlight moves completely on to them. It is about finding out what it is like to be them from a place of “not knowing”, non-judgement and genuine curiosity. This completely goes against the way we are hardwired!
How Conversational Intelligence Can Help You Build Trust in Your Team
In my blog last month, I introduced you to the topic of Conversational Intelligence. The magic of Conversational Intelligence is knowing how our brains react when we communicate with others. Conversations are not just a sharing of information. They are part of a far...“Conversational Intelligence” Is More Than What You Say
Have you ever had one of those important workplace conversations with someone, where you seem to come from completely different planets? Improving your Conversational Intelligence levels can transform the culture of your workplace. It will help coach employees, improve productivity and employee engagement. In this latest blog, I share my 3 favourite C-IQ Principles…